In this resilience podcast I join Richard Harris and Scott Leese on their Surf and Sales podcast during Mental Health awareness month.

For those new to sales it is important to build a resilient mindset and understand this Resiliency Paradox:

We must suffer in order to thrive.

That doesn’t sound very fun… so what do I mean?

One of the primary ways our brain remains resilient when it encounters a stressful event is by drawing on past experiences.

When we first get rejected – this can be a very scary event that makes us feel unsafe. We might feel fear, embarrassment, shame, guilt and/ or anger.

We are emotionally hurt and our brain perceives rejection as a big THREAT! So it responds by trying to figure out how it can avoid getting hurt in the future.

Your brain is trying to keep you safe, but not helping you sell.

This is where building resilience becomes important. We must fight this urge and push ourselves to approach these situations rather than avoid them.

We must suffer in order to thrive.

The more we experience rejection, the more resilient we become.

This happens, because it gives us the opportunity to create experiences when we overcame rejection. Stories and memories our logical brain can now use to DISPUTE our emotional reaction.

This helps us feel safe and perceive rejection clearly.

So new salespeople remember… the faster you embrace the suffering… the faster you’ll become resilient.

If you and your team are looking for a raw, open and vulnerable conversation about Mental Health in Sales and why it’s important – this is it.

Resilience Podcast – Topics Covered

  • How to cultivate a sales environment respecting mental health and metrics.
  • Stop basing sales success on outcomes only.
  • What should reps be measured on instead of outputs.
  • Treating your teams like corporate athletes, not just a number of leading and lagging indicators.
  • Redefining micromanagement in a healthy way.
  • Understanding burnout.
  • Using stress and anxiety to your advantage.

Listen Online

Listen On Spotify

About The Author

mental health advocate Jeff Riseley

Jeff Riseley is currently the Founder of the Sales Health Alliance and Mental Health Advocate. With over a decade of sales experience – Jeff understands the importance of Mental Health in achieving peak sales performance.

Jeff combines his sales (Sales Knowledge Institute) and Mental Health expertise to improve sales performance through a mix of sales mentorship and mental health best practices. His strategies have helped sales teams improve their sales process, while helping them become more motivated, resilient and better equipped to tackle stressful events within sales.

He is currently delivering these strategies through on-site workshops, coaching and speaking engagements. To explore working with Jeff contact him at [email protected]


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